Patricia e Marsac

About Patricia e Marsac

Champion problem solver, excels at creating work environments that are positive and…

Experience

1. Director Marketing Creative Services

   Elevance Health

   Dec 2012 — Present · Woodland Hills, CA, US

   Management:Directs marketing work for all segments of business for Marketing and Communications at Elevance Health, including groups like Large Group, Individual, and National for our in-house creative studio. Oversees the production-based workflows at vendor partners. Formulates short and long-term marketing strategies for workflow, employee growth, and client engagement. Hires, trains, coaches and evaluates the performance of both direct reports and vendor partners.Prioritization:Has a clear understanding of the company and department objectives, translating goals into clear workgroup and individual performance plans while monitoring the plans to ensure steady progress toward the targeted goals. Recognizes business risks that will impact the goals and makes necessary adjustments to plans to accommodate changing demands using both internal and external resources.Client Engagement:Works daily to develop best practices to ensure high-quality deliverables that are on time and within budget for cliental. Follows through with client engagement and resolution as needed to improve customer satisfaction. Monitors workload metrics and budgets, using reporting tools to improve operating efficiency, reduce costs, or improve service and quality. Teamwork:Works with a robust and diverse team of Marketing Project Managers, Designers, and Writers to effectively handle department responsibilities, collaborating with other internal resources as necessary. Encourages employees to share knowledge and learn from each other, as well as partnerships across teams to come to holistic solutions for clients.

Education

• California Lutheran University

  BA, English/Theatre/Art

  1992 — 1996