Patric Hogan
Engagement Manager Ii @Akamai Technologies
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WORK HISTORY
Engagement Manager Ii @Akamai Technologies
London, GB
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences — helping billions of people live, work, and play every day. Akamai Connected Cloud, a massively distributed edge and cloud platform, puts apps and experiences closer to users and keeps threats farther away. Learn more about Akamai’s cloud computing, security, and content delivery solutions at akamai.com and akamai.com/blog, or follow Akamai Technologies on X, formerly known as Twitter, and LinkedIn.
EDUCATION
Mid-Gloucestershire Technical College
Bachelor of Technology - BTech, Mechanical and Electrical Engineering
SKILLS
ABOUT PATRIC HOGAN
With over 20 years of experience in service delivery, I am a dedicated professional who is deeply passionate about customer advocacy and relationship management. My expertise spans Content Delivery Networks (CDN), edge computing and cybersecurity. I\'ve had the privilege of working with the UK\'s largest subscription broadcaster, contributing to their success by ensuring not only outstanding service delivery but also the securing their online assets and currently am collaborating with some of the most prominent household names in the realm of UK eCommerce, where I engage daily in the fast-paced landscape of online retail. This role exposes me to the challenges and intricacies of the eCommerce world, where I contribute to enhancing the digital experiences of renowned brands and ensuring seamless customer interactions.Throughout my career, I have served as a reliable advisor to clients, anticipating and adapting to their evolving requirements by providing tailored solutions with a strong focus on cybersecurity. My commitment to ensuring customer satisfaction and fostering enduring connections has been the cornerstone of my success. As a detail-oriented tech enthusiast, I possess a natural talent for unravelling complex challenges and collaborating with teams to deliver effective solutions with minimum fuss. My approach is characterised by a friendly and good-humoured demeanour, making me a dependable companion through challenging times and cybersecurity endeavours. My passion lies in empowering clients to deliver exceptional web and media experiences securely. Functioning as the crucial link between clients and Akamai, I excel in solving challenges, big and small, and engage with stakeholders across all levels, from developers to C-level executives.As an Engagement Manager II (EM), I leverage my background in technical environments, project and problem management, and agile methodology to shape and execute customers\' online strategies, from conception to implementation, with a keen focus on cybersecurity. Collaborating closely with Account Executives, I play a pivotal role in optimising the utilisation of Akamai\'s products and services within clients\' accounts.
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