Patrice Johnson

About Patrice Johnson

Hello! I am a seasoned, goal-focused Global Customer Success senior leader committed to motivating global teams to surpass goals and expectations. Throughout my career, I’ve cultivated a strong track record of leading, implementing and managing full life cycle global IT Cloud projects within an abundance of industries. In-depth knowledge of customer delivery, implementation and adoption.I embrace the challenge of leveraging over 20 years of professional leadership, organizational and project financial management experience to drive efficiency and productivity. I’ve developed a reputation for strong leadership in both direct management and matrix reporting environments, and I’ve successfully built collaborative relationships with management, employees and key stakeholders to support and achieve corporate objectives. I would love to hear from you if you’d like to know more about how my expertise can help your organization achieve its goals.

Experience

1. Global Cloud Consulting Leader, Google Cloud at Google

   Google

   Oct 2021 — Present

   In my role as the Global Cloud Consulting Leader at Google, I led the development and implementation of a comprehensive customer success strategy aligned with company objectives. By building strong relationships with key decision-makers and leveraging data analytics, I was able to drive customer satisfaction and retention rates.Google Cloud Consulting partners with you, providing expert guidance and innovation throughout your cloud journey. We help your business thrive by accelerating time to value at every stage.

Education

• Pfeiffer University

  Masters of Business Administration (MBA), Business Administration, Management and Operations

• Saint Augustine’s University

  Bachelor of Science, Organizational Management

• Pfeiffer University

  Master of Health Administration (MHA), Health Services Administration

Skills

• Financial Services
• Crm
• Ms Project
• Integration
• Global Hcm
• Marketing
• Human Resources
• Information Technology
• Team Leadership
• Six Sigma
• Healthcare
• Microsoft Project
• Change Management
• Outsourcing
• Requirements Analysis
• Pmp
• Leadership
• Program Management
• Business Process Improvement
• Vendor Management
• Risk Management
• Team Management
• Saas
• Process Improvement
• Project Management
• Quality Assurance
• Cross-Functional Team Leadership
• Customer Relationship Management (Crm)