Patrice Brown
Project Management Professional Actively Seeking Employment
- Role
- Pharmacy Technician at CVS Health
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Patrice Brown
A licensed Project Management Professional who is detail-oriented, highly organized, with significant experience in fast-paced environments. Possesses the unique abilities to creatively solve problems, meet deadlines, and communicate effectively written and orally. Proven abilities to deliver innovative programming, improve customer experience, and increase revenue.
Experience
Pharmacy Technician
Aug 2015 — Present · Clinton, MD, US
Communicated effectively with pharmacist, physicians, insurance companies, and patients throughout the day to efficiently and effectively solve patients\' needs, as well as directed patients to do the same • Corrected rejection messages on patients\' prescriptions from insurance companies and accurately entered data from patients\' prescriptions throughout the day • Operated a multi-line phone system with a high volume of callers while filling prescriptions • Managed and filled an average of prescriptions per day appropriately per state and federal regulations with a team of technicians and pharmacists • Maintained customer/patient confidentiality per HIPAA and company standards • Created and updated patients\' profiles during patient visits to the pharmacy and by phone requests • Advised patients on which prescriptions to refill and when to ensure proper use of medications • Stocked, organized, managed, and ordered medications and various inventory throughout the day • Maintained the proper temperature in refrigerators to store medications per the FDA and company standards • Trained staff to complete their job efficiently and effectively •Greeted each customer promptly with a friendly greeting and help at all times to assist customers with their questions, problems and complaints •Operated cash register including cash transactions, checks, and charges •Stocked and organized merchandise on sales floor •Maintained the store upkeep by setting up displays, signs, and inventory
Education
Howard Community College
Certification, Project Management
2018 — 2018
College of DuPage
Associates, General Studies, 3.3
2010 — 2013
DeVry University
Bachelor of Science (BS), Business Administration and Management, General, 3.76
2013 — 2015
Colorado Technical University
Master’s Degree, Health/Health Care Administration/Management, 3.95
2016 — 2017
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