Pat Kinlaw
Continous Improvement . First Citizens
- Role
- Senior Principal Systems Change & Process Manager at Discover
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Pat Kinlaw
Operations excellence | process improvement | project management | quality & …
Experience
Senior Principal Systems Change & Process Manager
Oct 2017 — Present · Riverwoods, IL, US
Education
The University of North Carolina at Chapel Hill
BS, Business Administration and Accounting
1980 — 1984
Skills
- Analysis
- Pmo
- Leadership
- Call Center
- Business Process
- Credit Cards
- Vendor Management
- Offshore Outsourcing
- Cross-Functional Team Leadership
- Financial Risk
- Forecasting
- Cpa
- Change Management
- Relationship Management
- Outsourcing
- Program Management
- Financial Analysis
- Operations Management
- Six Sigma
- Management
- Re-Engineering
- Budgets
- Finance
- Financial Services
- Strategy
- Call Centers
- Business Process Improvement
- Customer Service
- Business Analysis
- Workforce Management
- Process Improvement
- Project Management
- Bpo
- Risk Management
- Team Management
- Customer Experience
- Quality Management
- Analytics
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