Patience Airemen
Business Analyst @Xpartedge Limited
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WORK HISTORY
Business Analyst @Xpartedge Limited
Luton, GB
Successfully migrated data from manual spreadsheet to an in-house automated web application, optimizing sales processes across diverse business domain.• Collaborated with diverse stakeholders, including sales teams, IT, and finance departments, to understand specific business needs and pain points.• Conducted workshops to elicit and validate user and system requirements, ensuring a thorough understanding of the current and future state of sales data management.• Executed a seamless transition from manual spreadsheet to a modernized, in-house automated web application, reducing manual data entry and improving data integrity.• Developed and documented step-by-step use cases, produced user stories with acceptance criteria, and collaborated with the development team to ensure alignment with business requirements.• Managed relationships with internal and external stakeholders, facilitating effective communication and ensuring project milestones were met.• Led and participated in Scrum ceremonies; including retrospectives, sprint planning, daily stand-ups, and product demos• Implemented a customer-centric approach, resulting in a 15% decrease in sales-related customer inquiries and an overall increase in customer satisfaction.• Orchestrated a 20% reduction in sales processing time through the implementation of optimized workflows and automation tools.• Led the testing phase, collaborating with the quality assurance team to develop and execute test cases, ensuring the new system met business needs.• Provided ongoing support in identifying and addressing risks and issues, contributing to the success of the project and fostering a culture of continuous improvement.Key Achievements:• 20% reduction in sales processing time and an increase in customer satisfaction.• Achieved a positive impact on sales processes, reducing processing time, and enhancing data accuracy for improved operational efficiency.
EDUCATION
University of Bedfordshire
Master's degree, International Business
Benson idahosa university
B.sc(Ed), Economics Education
ABOUT PATIENCE AIREMEN
Results-oriented professional with years of experience in analysing data, identifying opportunities for improvement, and developing solutions to meet business needs. Proficient in data analysis, requirements gathering, process modelling, and project management. Demonstrated ability to work collaboratively with stakeholders at all levels, leading cross-functional teams to successful project outcomes. Skilled in financial planning, budgeting, and forecasting, with the ability to provide insights and recommendations to senior management. Seeking a challenging role in a dynamic organisation where I can apply my analytical and problem-solving skills to drive business growth, optimise operational performance, and deliver measurable results. KEY ACHIEVEMENTS • Successfully overseeing the transition from manual, paper-based processes to a state-of-the-art digital system. This resulted in a 30% reduction in inventory handling time, significantly improved accuracy in tracking products, and enhanced security measures, ensuring the preservation of valuable products. The project demonstrated my ability to optimize operations and assets through technological innovation the industry. • Efficiently managed and safeguarded valuable assets while reducing data entry errors by 50%. The project’s success not only improved operational efficiency but also enhanced the overall security and organization of art storage systems. • Successfully supported regular monitoring and evaluation of business financial reviews and proactively ensured financial reports were produced with 100% accuracy and 0% regulatory infraction. • Increased productivity by 20% through financial model updates and forecasting, strengthening stakeholder engagements through effective communication. • Increased Profit margin by 10% by analysing revenue and expense components, finding revenue maximisation, and cost-cutting opportunities.
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