Patrick Horne
Chief Operating Officer @Mindstride Labs
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WORK HISTORY
Chief Operating Officer @Mindstride Labs
Ottawa, ON, CA
On a mission to provide employees access to the care they need, when they need it the most.Mindstride is a Canadian mental health provider focused on employee well-being. Our experts ensure employees receive top care, fostering healthier, more productive workplaces. Mindstride\'s world-class team offers proprietary, innovative interventions that reduce stress and burnout. By proactively engaging employees, we boost productivity, retention, and engagement.Proven track record in developing and executing operations and commercialization strategies aligned with company vision. Skilled in driving teams to exceed revenue targets by fostering sustainable growth and securing new business opportunities. Experienced in implementing data-driven sales strategies to optimize processes, increase conversion rates, and ensure effective deal management. Adept at cultivating strategic partnerships and building strong investor relationships to support business growth and market expansion. Passionate about leading high-performance teams and delivering measurable results.
EDUCATION
Carleton University
Bachelor, Economics
University of Ottawa
E-Commerce
SKILLS
ABOUT PATRICK HORNE
Executive leader, scaling annual recurring revenue 100x+ over 14 years at Phreesia (NYSE: PHR) from ~$3MM finishing at ~$350MM. • Demonstrated record of critical thinking & problem solving enabling rapid value creation.• Proven operator with experience executing through multiple complex company growth stages.ACCOMPLISHMENTS• Developed and scaled Phreesia’s Customer Success organization from 2009 through July 2019 IPO.• Consistently achieved 110%+ net dollar retention in the existing client base executing on retention and expansion strategies.• Launched and managed initial inside sales team driving upsell & cross-sell efforts contributing over $50MM+ to ARR.• Managed existing strategic partnerships in addition to executing new partnership opportunities.• Led multiple go-to-market functions & client facing teams.• Participated on due diligence teams for growth rounds fundraising plus multiple acquisitions.• Phreesia board meeting participation and experience. Reported directly to the COO.
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