Pat Horan

About Pat Horan

Overwhelmed and challenged by all the tech vendors you have to deal with in supporting your technology and business needs? At Carousel Industries, we have a team of experienced people and partnerships with a variety of top vendors to drive your business performance, improve your customer acquisition, and increase your satisfaction with technology. We Help Customers Derive the Most Value from their Technology SolutionsBlending customer advisory, customer support, and customer experience, Carousel’s supercharged Customer Success Obsessed mission goes beyond any one IT function. It’s a mindset, a mantra, and a company-wide drive to bring extreme value to our customers so they can bring value to theirs. To help achieve that mission, we provide our clients with a tremendous range of technology solutions and resources alongside individualized attention. Enabling Digital Transformation Among the many challenges Carousel Industries helps our customers to address, we serve as consultants to increase technology adoption, reduce costs, and ensure you are getting the full value out of your technology investments. We assist many Fortune 500s and mid-sized companies with our simplified annual billing, project efficiencies, access to subject-matter experts, minimized risk, and our product agnostic approach to consulting. Offering multiple solutions, our flexible deployments in the cloud ensure agility and the effective use of technologies for your business. Using multi-vendor contracts, we strive to simplify IT and help drive you towards your business objectives.Outside of work, I enjoy spending time with family and friends, watching my favorite teams, and traveling. Learn more about Carousel Industries in the media below and contact me with any questions: 86••••••60 : p•••••@carouselindustries.comSpecialties: Managed Services | Cloud | Collaboration | ITaaS | Security | Networking | Data Center | Customer Success

Experience

1. Account Executive

   Carousel Industries

   Jan 2016 — Present

   In my role at Carousel, I work closely with my customers to learn about their business needs, goals, and issues that can be addressed with technology or managed services.With more than 7 years of experience as an IT professional, I have insights to uncover areas where Carousel Industries can help. Managing everyday IT issues at a growing global company can be challenging. Many times, leveraging a strategic partner is a valid solution.At Carousel, we offer a vendor-agnostic, consultative support approach. Our customers enjoy: Improved security, compliance Maximum technology adoption, utilization, and value Improved collaboration across regions for employees Decreased CapEx Reduced costs for resources with collaboration technology🤝 Improved customer service by offering omni-channel, collaborative technology Telepresence technology and remote monitoring for improved patient careWe serve clients in a variety of industries, ranging from retail and manufacturing to healthcare and legal services. Recognized for Exceptional Customer Experience I’m proud to work for a company that’s been recognized, year-after-year, as an award-winning managed services provider. We recently received the Channel Futures MSP501 award in the number one position for New England, and number six worldwide.I’m honored to be a part of a team focused on delivering on customer business imperatives and success criteria.Take a look at the client success story videos below to learn more about Carousel Industries and how we’re helping organizations like yours attain greater success.Specialties: Unified Communications and Collaboration | Telecom | AV Integration | Managed Services IT | Networking Infrastructure | Cloud Consultant

Education

• Susquehanna University

  Bachelor of Science, Business Administration, Emphasis in Entrepreneurship

  2009 — 2013

Skills

• Time Management
• Solution Selling
• Sales Presentations
• Cold Calling
• Sales Management
• Marketing
• Selling
• Leadership
• Salesforce.com
• Sales Process
• Crm
• Microsoft Office
• Sales
• Sales Operations
• Account Management
• Customer Satisfaction
• Direct Sales