Patrick Hanrahan
Customer Experience & Support Specialist | Relationship Builder | CRM & B2C Sales | Process Improvement Advocate
- Role
- Auction Manager Product Photographer Customer Success & Service at Clearing House Estate Sales
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Patrick Hanrahan
I turn first-time clients into long-term partners by making complex processes feel…
Experience
Auction Manager Product Photographer Customer Success & Service
Mar 2019 — Present · New York, NY, US
Lead estate sale and auction operations with a customer-centric approach, generating significant revenue growth and maintaining top-tier client satisfaction.• Generated $325K+ in sales over 2 years as an auction manager, including a $65K high-end auction, through targeted outreach and referral programs.• Expanded buyer base 20x within two years using local marketing and Meta ads campaigns.• Increased seller revenue by 20% via accurate auction market analysis and client consultations.• Delivered empathetic support during sensitive estate transitions, sustaining a 5-star client satisfaction rating.• Enhanced buyer experience by editing high-quality images with Lightroom/Photoshop to reduce inquiries and improve online appeal.• Managed multi-channel customer communications (email, phone, text) to resolve inquiries and ensure seamless service delivery.
Skills
- Video Editing
- Music Programming
- Sound
- Customer Service
- Project Management
- Audio Recording
- Microsoft Office
- Sales
- Curriculum Development
- Radio
- Dj
- Recording
- Talent Developer
- Team Leadership
- Digital Recording
- Serato Scratch Live
- Mac Os
- New Media
- Collaborative Problem Solving
- Team Management
- Music
- Composition
- Problem Solving
- Instructor Development
- Artist Development
- Music Production
- Private Events
- Talent Management
- Professional Audio
- Music Composition
- Teaching
- Brand Development
- Audio Editing
- Management
- Crm Databases
- Data Entry
- Entertainment
- Djing
- Music Industry
- Corporate Events
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