Nimish Pathak
- Role
- Sr IT Services Manager at Peraton
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Nimish Pathak
Solutions-oriented, experienced IT professional providing technical knowledge and…
Experience
Sr IT Services Manager
Jan 2021 — Present
IT Service Management with focus on Service Delivery Management, Availability Management and Capacity Management at Texas State HHSC agency (TIERS program). Key Tasks Manage execution of ITIL maturity projects & improvements across TIERS organization Service Delivery Management presentations on SLAs and KPMs compliance Drive Availability management, Capacity management and Problem management (including RCA)
Skills
- Service Level Management
- Root Cause Analysis
- Agile & Waterfall Methodologies
- Itil
- System Monitoring
- Programming Languages
- Change Management
- Amazon Web Services (Aws)
- Hadoop
- Sdlc
- Cloud Computing
- Web Applications
- Escalations Management
- Sql
- Global Delivery
- Scala
- Big Data
- Team Management
- Itil V3 Foundations Certified
- Amazon Vpc
- Applications Development Management
- Amazon Ec2
- Project Management
- IT Service Management
- Executive Reports
- Enterprise IT Infrastructure
- B2c
- Applications Delivery
- Software Project Management
- Amazon Rds
- Solution Architecture
- Team Mentoring
- Team Leadership
- Vendor Management
- Operations Management
- Communication Skills
- Apache Spark
- Microsoft Sql Server
- Storefront
- Service Delivery Management
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