Dinal Patel
Front Desk Manager on Duty @Hampton Inn by Hilton
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WORK HISTORY
Front Desk Manager on Duty @Hampton Inn by Hilton
Mississauga, ON, CA
Oversee daily front desk operations, ensuring exceptional service delivery and seamless guest experiences.• Enhance team performance through training and mentorship, fostering a collaborative and service-oriented culture.• Successfully led operational transitions, including the implementation of new systems, while minimizing disruptions and maintaining service quality.• Collaborate with cross-functional teams to optimize occupancy and ensure efficient coordination during high-demand periods.• Resolve guest concerns with professionalism and efficiency, strengthening the property’s reputation for outstanding service.
EDUCATION
Mohawk College
Diploma, Marketing
Institute of Hotel management Bengaluru
B.Sc in Hospitality and Hotel Administration , Hospitality Administration/Management
ABOUT DINAL PATEL
Passionate about Digital Marketing & Social Media StrategyI am a marketing enthusiast with hands-on experience in social media management, content marketing, SEO, and analytics. Through internships and volunteer roles, I have successfully optimized online presence, created engaging content, and analyzed digital trends to drive growth.My background in hospitality and customer relations has honed my ability to understand consumer behavior, build relationships, and develop effective marketing strategies. I thrive in data-driven environments, where I can apply creativity and analytics to enhance brand visibility.Key Skills: SEO, SEM, Google Analytics, Social Media Strategy, Content Marketing, E-commerce, CRMCurrently seeking full-time opportunities in digital marketing, social media management, and e-commerce. Open to connecting and learning from industry professionals!
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