Patchen Uchiyama
Customer Officer and VP, Customer Insights, Experiences and Interfaces @Corebridge Financial
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WORK HISTORY
Customer Officer and VP, Customer Insights, Experiences and Interfaces @Corebridge Financial
Woodland Hills, CA, US
Guided the efforts of 90 professionals. Selected to be first Customer Officer for the organization. Responsible for leading both customer Insights and using that information to transform the Customer Experience (CX) with a focus on digital experiences that flow without friction into traditional channels and platforms. Additionally, I built customer health measurement systems, transforming the company data and analytics capabilities, prioritizing and implementing solutions to improve the customer experience, and enhancing the organization\'s understanding of the customer.
EDUCATION
University of California, Santa Cruz
Bachelor, Economics
SKILLS
ABOUT PATCHEN UCHIYAMA
I am an executive and advisor who leads transformation where risk, scale, and change…
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