Pat Richards
Risk Management nerd | Process optimization enthusiast
- Role
- Product Excellence Manager Risk, Ai Governance at ServiceNow
- Location
- Overland Park, KS, US
- LinkedIn followers
- 500 followers
About Pat Richards
I am a highly experienced and results-oriented business process automation professional with over 8 years of experience in the industry. I have a proven track record of success in leading and managing complex projects, delivering high-quality solutions, and building strong relationships with clients and partners.My Expertise- IT Risk and Compliance- Information Security- Internal Audit- Vendor Risk Management- Project Management- Business Analysis- Solution Design- Strategic Planning- Team Leadership- Client Relationship ManagementMy AccomplishmentsLed a team of 8 consultants to 190% growth in revenue, recording a record year for the organization.Led a project for a Fortune 100 company that reduced the time to complete security assessments by 50%.Led projects with multiple customers who migrated off of Archer in less than 6 months from project kick-off to go live.Create new, or made major enhancements to three separate products over an 18 month timeframe. My PassionI am passionate about helping organizations automate business processes, particularly in the GRC/IRM space. I believe these tools can allow your best people more time to do their best work. I am also passionate about building strong relationships with clients and partners. I believe that through collaboration and communication, we can achieve great things.
Experience
Product Excellence Manager Risk, Ai Governance
Nov 2025 — Present
Education
Benedictine College
Bachelor's Degree, Finance, General
2006 — 2011
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