Pat Cronin
Retired small business owner (LLC) with 16 years of customer service and hospitality currently in their sales field.
- Role
- Sales Associate at SWTHZ - Contrast Therapy Studio
- Location
- Naperville, IL, US
- LinkedIn followers
- 500 followers
About Pat Cronin
Think like a customer. When people walk in or click \"Contact Us,\" or when they pick up…
Experience
Sales Associate
SWTHZ - Contrast Therapy Studio
Feb 2025 — Present · Naperville, IL, US
Essential Duties & ResponsibilitiesGuest (Intro) Experience and New Membership EnrollmentExecutes the relationship-based sales model with each intro and passionately relates how SWTHZ products/services will satisfy their needs and goals.Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro\'s individual needs and goals. Communicates membership options in a clear and concise manner.Effectively and professionally enrolls guests using company sales techniques and protocol.On-boards new members successfully and assists with all member retention activities to drive club profitabilityConsistently achieves or exceeds personal and team sales goalsProspecting and Lead GenerationResponsible for effectively setting appointments for all leads and potential new business opportunities.Manages and follows up on leads/new business in CRM systemExecutes daily plan for successful lead management and selling activities. Consistently achieve or exceed personal productivity goals.Client ExperiencePartners with Studio Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention. Ensures members receive a friendly greeting/check-in and prompt attention to their needs.Maintains name relationships with members and serves as a resource for their questions or concerns.Provides a clean, friendly, well-maintained studio to members and guests.
Education
Marist High School Chicago
High School Diploma
2008 — 2012
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