Alex Stefanescu

About Alex Stefanescu

I am a self-driven, motivated professional, passionate about new technologies, with 10+ years of experience in management. With a Master in Aviation Management, I am seeking new job opportunities in aviation, project management or data analysis. I am authorized to work in U.S. and any European Union countries (dual citizenship). My areas of expertise include:* Aviation Management * Project Management * Data Analytics * Web Development * Process Improvement * Operational Management * Inventory Control * Customer Relationship Management * Team Empowerment * Vendor Management Skills:* Project Management: MS Project, Project Libre * Web Analytics: Google Analytics * Web Development: HTML, Wordpress, Drupal, Weebly * Data Visualization: Tableau, Google Charts * Airline Simulator: Airline Online Languages:* English - Proficient * Romanian - Native * Spanish, Italian and French - Reading and basic understanding

Experience

1. Process Control Specialist

   Amazon

   Nov 2021 — Present · Barcelona, ES

   Flow Management: Expert in flow management tools and processes, and how they interface with FC operations. Data Analysis: Carry out deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders. Process Management: Identify, monitor and communicate escalations, SLA failure risks and Standard Work deviation across multiple groups, including Warehouse Area Managers, Operation Managers and General Managers. Communication: Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs. Data-driven Insights: Provide insights and guidance to the Operations Teams and facilitate communication between multiple areas of outbound operations, based on site’s performance data. Process Improvement: Work with Amazon Fulfillment Technology to develop advanced and intuitive automated flow control for outbound operations. Training: Take part in coaching initiatives to share your knowledge of the area with operators, or train new PCS as part of their on-boarding.

Education

• Arizona State University

  Bachelor of Science (BS), Aeronautical Management Technology (Air Transportation Management)

  2015 — 2017

• Arizona State University

  Master of Science - MS, Technology (Aviation Management and Human Factors)

  2017 — 2018

• Los Angeles City College

  Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

  2006 — 2010