Pasquale Savino

E-commerce Operations Specialist @air up®

Berlin, DE

Creation, maintenance, and optimization of product listings across ERP systems and Shopify, ensuring consistency and accuracy throughout the process.• Manage product tagging, archive outdated items, and maintain up-to-date listings that reflect current offerings.• Coordinate with both internal and external stakeholders to ensure promotional readiness and maintain optimal inventory availability.• Collaborate with the Sales & Operations Planning (S & OP) team to monitor inventory levels, minimizing stockouts and overstock situations while ensuring optimal stock balance across product categories.• Craft engaging product and campaign copy that aligns with brand tone, working closely with the brand and product teams to develop comprehensive asset lists for seamless user journeys.• Manage content in Contentful (CMS) for initial page builds, conducting thorough testing and quality assurance to identify and resolve any issues, ensuring a smooth customer experience.• Oversee project boards, manage ticketing systems, and generate detailed campaign reports to ensure timely execution and high-quality deliverables.• Support the Customer Experience activities tracking issues until resolution.

IULM University

Master's degree, Digital marketing managment

Università degli Studi di Napoli Federico II

Bachelor's degree, Digital culture of communication