Pascal Salim Karmali

Coordinator Pos Senior Qa Tester (Pos Commerce Électronique) @LOC Software

Laval, QC, CA

Conduct “daily” scrums with the team to follow up on projects, tasks, etc.RoadmapMaintain projects and tasks in ACE, Azure Devops Act as a Level 3 of Support when elevation is needed.Maintain the relationship with partners.Research for new features or product to add to the suite within his team(s).Prepare High Level details of new projects with the Team Lead.Ensure tasks are properly completed and adjust their statuses if needed. Establish roadmap with the Product Owner then break it down for each team member.Maintain the roadmaps and backlogs on a daily basis.Schedule vacations and holidays within the team.Assist other departments if needed.Manage Go/No-Go with the Development Coordinator.Work with the Product Owner on new partnership with 3rd party companies.Gather feedback from training sessions and bring them to the team to be discussed.Testing of new patches to be release with specific test script. Creation of documentation to assist clients when supporting customers.Analyse new customer requirement, work closely with reseller\\customer when new development, new configuration, new hardware. In charge of customer like Applegreen, propose new features, support,etcTester les nouvelles versions du logiciel, nouvelle interface bancaire a l\'aide de testscript créer avec le logiciel Microsoft Web et former les revendeurs et clientsSuivi des projets et des priorités avec le logiciel ACE, JIRA. Gérer plusieurs roadmap,scrum (backlog, livraison,etc). Spécialiste Support Logiciel SMS (Store management suite)(Logiciel de Point de vente POS\\ Ecommerce). S’occuper des implantations et de la formation des revendeurs et clients tel que SIR Solution et AMPM. Tester notre application EcommerceFormation sur PCI, module achat, inventaire, POS, module de restaurant.Analyse besoin pour les revendeur/client direct comme Applegreen.S\'occuper du lab de nos clients, tester, installer les options, proposer des idées, discuter avec clients pour les besoins.