Pascal de Brienne
Director Sales Operations Chief of Staff @Canada Post / Postes Canada
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WORK HISTORY
Director Sales Operations Chief of Staff @Canada Post / Postes Canada
CA
Reporting directly to the VP Enterprise Sales, I work with the VP to create and implement programs that help drive and deliver sales results.I combine tactical, strategic and forward thinking, to create and implement change. I develop and implement sales programs utilizing cross-functional work teams, with the ultimate goal of driving enhanced business performance.
EDUCATION
University of Toronto
Executive Program, Rothman School of management
SKILLS
ABOUT PASCAL DE BRIENNE
A certified Change management Leader in accordance with Prosci methodologies with over 10 years of executive management and a tenacity to drive improved customer experience. An effective, dedicated and resourceful team player with strong people, project management and leadership skills. Also conscientious, organized, and self-motivated, with the proven ability to work in a growing, fast-paced, unionized and multidimensional environment. Passionate about the development of others. Strong analytical abilities possessing excellent communications skills, demonstrated experience building relationships and consulting with clients and senior executives. Specialties:Expertise in Change management, process improvement, performance management, Contact Centre Management, Union/Labour Relations, Customer Service, Commercial Customer Relationship, workforce management, Performance measurement from SVP to employees
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