Pascal Blain

Senior Manager Talent Acquisition Centre of Excellence @Bell

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2011 — Present

Senior Manager Talent Acquisition Centre of Excellence @Bell

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Montréal, QC, CA

Develop, optimize and document recruitment standard operating procedures; create auditing mechanism to ensure compliance and client satisfaction- Establish standard reports and recruitment dashboards - Use analytical skills to identify areas of improvement and introduce creative and data driven solutions- Constantly refine and enhance the client and candidate experience - Draft and negotiate contracts with suppliers (recruitment agencies, publishers, assessment providers, etc.)- Implement digital interviewing platform and recruitment assessment tools and oversee the systems’ integration with the ATS (SAP Success Factors)- Build and execute a Social Media content strategy to improve brand awareness and drive candidate applications- Maintain and update the contents for the new employees onboarding program - Coach and lead teams of recruiters supporting hiring for mass spaces (Call Centres, Retail) in both unionized and non-union environments- Manage the relationship with Recruitment Process Outsourcer working in parallel with the corporate teams

SKILLS

Team LeadershipHuman ResourcesTelecommunicationsEmployee EngagementWorkforce ManagementTime ManagementCustomer ExperienceRecruitingVendor ManagementTalent ManagementHiringOperations ManagementTraining DeliveryAccount ManagementChange ManagementInterviewsEmployee RelationsTalent AcquisitionManagementTeam BuildingCall CenterCross-Functional Team LeadershipCoachingTeam ManagementLeadershipCustomer RetentionCustomer ServiceCustomer SatisfactionTrainingCall CentersOutsourcingSourcingProcess ImprovementPerformance ManagementCrmEmployee Training

ABOUT PASCAL BLAIN

I am an experienced Talent Acquisition professional with a proven track record to help organisations optimize their recruitment strategies. As a strategic partner, I have helped implement and integrate new systems, centralize recruitment functions, optimize processes, establish compliance audit mechanisms, execute recruitment marketing and social media strategies as well as develop advanced reporting and analytic tools. I also have broad experience in vendor success management and have worked with several BPOs in Canada and internationally. I enjoy working collaboratively with people who share my appetite for success, organization and accuracy in execution.

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Pascal Blain — Senior Manager Talent Acquisition Centre of Excellence at Bell in Montreal, QC, CA | Unifers