Parwez Nadeem

Senior Application Specialist @Leica Biosystems

IN

Manage Applications Pre and Post sales) activities.⁻ Managing first line technical product support, technical sales calls, Product training⁻ Attend to customers\' enquiries on new project and existing after-sales.⁻ Conduct presentations to customers, distributors and sales team⁻ Provide timely feedback on overall market situation, competition and new business opportunities⁻ Customer visits and giving demonstrations instruments and reagents supplied by organization/ company⁻ Assist laboratories with setting up, training and ongoing use of company products⁻ Playing a role of Technical liaison between customer base and business unit⁻ Training customers on Quality control and daily trouble shooting, maintenance etc.⁻ Prepare quotation, follow-up on sales enquiries and confirmed order⁻ Identify market development opportunities and prepare marketing plan⁻ Plan and execute Marketing activities such as advertising, exhibition, and sales meeting & training⁻ Identify and initiate continuous improvement program⁻ Plan, organize and drive progress to meet sales target and business objectives⁻ Helping for preparing Product marketing materials by giving technical inputs⁻ Resolving technical queries from customers via telephone call/ email, escalating queries to appropriate business unit for proper resolution to customers when needed.⁻ Supports to our sales team/ account managers in maintaining and growing customer base and keeping them up to date and also providing them training on products⁻ Supporting Product management team for Product forecasting, preparing Product marketing materials and promotions⁻ Monitor market trends and needs and feed back to Business unit marketing⁻ Collect market intelligence regarding competitor activity/products/market needs and feed back to business unit marketing⁻ Monitor inventory of lot numbers/reservations and supply business unit with forecasts for new product lot builds as requested

Sikkim Manipal Institute of Technology - SMU

MBA

Monad University

Master's degree

Allahabad Agricultural Institute

B.Sc