Parvinder Banwait
Senior Manager IT Global Service Management @GXO Logistics, Inc.
United Kingdom, United Kingdom
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Jun 2024 — Present
Senior Manager IT Global Service Management @GXO Logistics, Inc.
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Jan 2023 — Present
IT Change Manager @GXO Logistics, Inc.
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Jul 2022 — May 2023
IT Change Manager @Clipper Logistics plc
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Jan 2015 — Jul 2022
IT Change Manager @Vodafone
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Jan 2008 — Dec 2014
IT Service Manager @Vodafone
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Jan 2005 — Jan 2008
Client Service Executive @Cable & Wireless Communications
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Feb 2000 — Jan 2005
Business Service Executive @Energis PLC
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Jul 1998 — Jan 2000
Claims Team Leader @Legal & General
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Jan 1995 — Jul 1998
Claims Specialist Team Manager @RSA
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EDUCATION
1991 — 1994
University of Birmingham
Bachelor of Business Administration - BBA · Business Administration and Management, General
SKILLS
Continuous ImprovementOperations ManagementCoordination SkillsItil Service OperationsIT DocumentationAttention to DetailBehavior ChangeChange Impact AnalysisBusiness Process ImprovementConfiguration ManagementGlobal ServicesVoice of the CustomerRoot CauseGlobal Service ManagementMajor Incident ManagementScrumMentoringStrategic ThinkingTeam ManagementService DeskChange RequestsClient ServicesCustomer Experience ManagementIncident ManagementEmployee TrainingClient RelationsCustomer EngagementDigital TransformationInterpersonal SkillsCustomer Service ManagementOperational AcceptanceIT Service DeliveryBusiness ReviewsCustomer Escalation ManagementTransition ManagementService DesignOnboardingKnowledge SharingItil Service DesignStrategic Planning
ABOUT PARVINDER BANWAIT
Senior Manager IT Global Service Management
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