Parvathy Np
Leading Global Benefits Delivery, working with global teams at McDonalds
- Role
- Senior Manager - Global Benefits Delivery at McDonald's
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Parvathy Np
I am a strategic HR Operations leader with 20+ years of experience designing, scaling, and optimizing global service delivery frameworks. My career has been built around leading large, multi-region teams and delivering seamless operations that balance compliance, efficiency, and employee experience.From benefits and leave administration to shared services and vendor governance, I specialize in building processes that are operationally sound, digitally enabled, and people-centered. I bring deep expertise in ticketing technologies such as Workday, ServiceNow, and Salesforce, combined with a strong track record of meeting and exceeding SLAs, mitigating risk, and driving process automation.As a leader, I have successfully managed Operations for Fortune 500 clients and global employee populations, consistently improving KPIs, compliance frameworks, and service delivery outcomes. My focus has always been on turning complex operational challenges into scalable solutions — aligning HR services with broader business goals.I thrive at the intersection of operations and transformation: coaching teams, improving processes, and enabling business leaders with data-driven insights that enhance decision-making and employee engagement. If you are looking for a senior Operations leader who can elevate service delivery, optimize shared services, and build resilient global teams, let’s connect.
Experience
Senior Manager - Global Benefits Delivery
Oct 2025 — Present · Hyderabad, IN
Education
Delhi University
B.Com, Commerce
2001 — 2004
Kerala School, Vikas Puri
High School, Commerce Stream
1989 — 2001
Institute of Management Technology, Ghaziabad
MBA, Human Resource
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