Parvathy Venkatraman

About Parvathy Venkatraman

I am an accomplished Supply Chain and Logistics professional with 15 years of experience across end‑to‑end logistics operations, EXIM management, and cargo operations. My expertise spans import–export operations, including LC handling, cargo claim mitigation and high‑value claims management, vendor management, and stakeholder engagement. I have a strong track record of optimizing logistics processes, driving operational efficiency, and ensuring regulatory and compliance adherence across complex supply chain environments.I bring a hands‑on, detail‑oriented approach to process audits, risk mitigation, and continuous improvement, while maintaining strong customer and partner relationships. Known for leadership and ownership, I have successfully managed cross‑functional teams, critical claims, and operational challenges in high‑pressure environments.Recognitions & Awards- 2023 – CMA Maverick Trophy for Excellent Performance 2022 – CMA Shared Values Trophy for Customer Focus & Service 2019 – CMA Pearl Trophy for Annual Best Performance

Experience

1. Senior Manager - Shipping Operations, Customs Clearance Imports (Fedex)

   Tata Consultancy Services

   Sep 2025 — Present · Mumbai, IN

   Handling end-to-end operations at TCS on behalf of our client FeDex for their Customs Clearance process. Managing a span of 120 team members and working on productivity, improvement & successful deliverables of Shipping Operations.

Education

• Vivek Vidyalaya

  Bachelor's Degree, B,Com - Commerce & Accounting

  2004 — 2007

• Indian Institute of Foreign Trade

  Master of Business Administration (M.B.A.), Post Graduate Diploma in International Business Management

  2010 — 2012

Skills

• Exim - Lc Opening & Negotiation, Excellent Communication & Presentation