Parul Narain

About Parul Narain

Strategy & Consulting | Product Leader | Growth EnablerI bring nearly two decades of experience helping global organizations unlock business value through digital transformation, CRM strategy, and purposeful leadership. At the intersection of consulting and technology, I’ve led diverse teams, delivered large-scale programs, and partnered with clients across Life Sciences, Retail, and Telecom.From scaling Salesforce platforms at GE Healthcare to driving customer strategy across EMEA at Accenture, I blend strategic vision with hands-on execution. I thrive in complex, high-stakes environments where collaboration, change management, and empathy drive outcomes.I’m passionate about mentoring, inclusive leadership, and building systems that not only scale — but serve.Let’s connect if you’re building something meaningful or looking for a partner to lead through complexity.

Experience

1. Strategy and Consulting

   Accenture

   Nov 2022 — Present · Bengaluru, IN

   EMEA Lead for Business Growth – Lead business growth on opportunities through discovery, project execution and RFP support for Sales, Service, Marketing and Commerce across industries and platforms in EMEA• Market Integration Lead for Nordic Accounts – responsible for business growth, projects, staffing, RFPs.• CRM Platforms Lead – Lead and grow a team of 25+ SFDC and MS Dynamics Analysts, Consultants and Managers, mentor them on their career growth, aspirations, training and resourcing.• Account Owner for key Life Sciences accounts• Lead organization level and practice level initiatives, creation of assets and accelerators, thought leadership, solution tablets and knowledge exchange.• Competency mapping and lateral recruitment initiatives.• Engage in multiple projects in leadership roles and deliver outcomes – Recently have been engaged as Change Management Lead, Ecosystem Partnership Lead and Composable Commerce Strategy Lead on engagements• Actively work in the space of Sustainability, Diversity & Inclusion and Women in Technology

Education

• St. Xavier's School, Bokaro Steel City

  ISCE

  1989 — 2001

• Birla Institute of Technology, Mesra

  BBA

  2001 — 2004

Skills

• Software Project Management
• Crm
• Vendor Management
• Requirements Gathering
• Management Consulting
• Business Process Improvement
• Pre-Sales
• Requirements Analysis
• Customer Relationship Management (Crm)
• Management
• Integration
• Business Intelligence
• Sdlc
• Business Analysis
• Process Consulting
• Business Process
• Business Process Re-Engineering
• IT Strategy
• User Acceptance Testing
• Data Warehousing
• Business Requirements
• Consulting
• Gap Analysis
• Team Management
• Project Delivery