Parul Verma
Senior Manager - Risk & Controls @American Express
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WORK HISTORY
Senior Manager - Risk & Controls @American Express
Gurugram, IN
Responsible for managing program focused on enhancing Audit management, governance & related reporting for International Consumer Services.
EDUCATION
Symbiosis Centre for Distance Learning
Master of Business Administration (M.B.A.)
Laxman Public School
High School
Delhi University
Bachelor of Commerce - BCom
ABOUT PARUL VERMA
A collaborative professional with robust track record in program management, process design, customer experience, risk management and operations. Currently managing program focused on empowering leaders with invaluable insights to effectively lead Internal Audits and regulatory exams. Helping the business unit to proactively navigate complexities, ensuring robust governance, and fostering a culture of Operational excellence. American Express Presidents Excellence Award Winner (2013) for leading program resulting in significant reduction in Cardmember attrition rate and managing flawless execution of loyalty program. Internal Audit | Regulatory Exams | Conduct Risk | Operational Excellence | Business Self Testing | Marketing Governance| Loyalty Program | Customer Services | Business transformation |
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