Parul Sharma
Senior Director - Marketing and Customer Engagement (Web, Social Mobile and Cpm Ciam Products) @Novartis
Signup · Get unlimited contacts
WORK HISTORY
Senior Director - Marketing and Customer Engagement (Web, Social Mobile and Cpm Ciam Products) @Novartis
IN
In my role as the global head of Web, Social Mobile, CPM/CIAM (Marketing and Customer Engagement) Products, my responsibility is to provide strategic leadership and shape the product vision. My main focus is on creating products and solutions that deliver a seamless and personalized experience across multiple channels for our patients and healthcare professionals.I oversee the entire product development and management process, working closely with cross-functional teams to ensure the successful execution of our initiatives. Additionally, I drive customer engagement and prioritize enhancing the overall customer experience.
EDUCATION
Birla Institute of Technology, Mesra
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
Indian Institute of Management, Kozhikode
EPGPITMA, Information Technology Management and Analytics
SKILLS
ABOUT PARUL SHARMA
With 25 years of experience in software services and product development, I have navigated the shift from data-driven analytics to global digital ecosystems. My career is fueled by a passion for solving complex challenges at the intersection of technology and human health.Currently, I head the Web, Social, and Mobile product portfolio globally for Novartis within the Data, Digital, and IT function. My focus is on elevating the digital experience for patients and healthcare professionals through integrated CMS, Social, and CIAM solutions. In a highly regulated industry, I prioritize delivery through collaboration,unifying global teams and stakeholders to transform digital strategy into scalable customer value.I believe that the best products are built by diverse, empowered teams. As a Governing Council member for \'Women in Technology,\' I am dedicated to fostering an inclusive culture where innovation can thrive. Having led initiatives across Japan, the US, Europe, and Asia Pacific, I leverage a global perspective to drive stakeholder alignment and advocate for representation in the tech space.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.