Parul Sharma
Fleet Operation Lead | Last Mile operation | Supply Chain Management | Transportation | Team Building | Team Handling | Supply & Operation
- Role
- Fleet Operation Lead at Blinkit
- Location
- Jammu, IN
- LinkedIn followers
- 500 followers
About Parul Sharma
Experienced Fleet & Operations Leader with over 7 years in the logistics, last-mile…
Experience
Fleet Operation Lead
Dec 2024 — Present
Lead and optimize delivery fleet operations while mentoring and coaching delivery personnel to achieve operational excellence, high efficiency, and superior customer satisfaction.Key Responsibilities –Plan, monitor, and optimize daily delivery operations to ensure timely, accurate, and cost-effective order fulfillment.Lead, train, and mentor delivery personnel, fostering accountability, teamwork, and high performance.Analyze fleet performance metrics (on-time delivery, order accuracy, customer ratings) and implement corrective actions.Collaborate with inshore, logistics, and customer support teams to streamline operations and reduce bottlenecks.Ensure compliance with safety protocols and regulatory requirements.Conduct onboarding and continuous skill development programs, addressing individual and team performance gaps.Drive initiatives to enhance operational efficiency, fleet productivity, and customer satisfaction.
Education
Cluster University of Jammu
Bachelor of Commerce
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