Parul
Cisco Customer Success Manager Specialist Certified||Network Engineer||Cisco TAC
- Role
- Customer Success Specialist at Insight
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Parul
Strategically minded and customer-oriented Network Engineer with 8+ years of experience in Cloud application services, installing, configuring, and maintaining communication networks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Skills:•Webex Cloud/Cisco Devices•Protocols (TCP/IP, SIP, RTP, DTMF, SAML, SMTP)•Webex Meetings/Webex Applications/Control Hun•Troubleshooting experience of VOIP/PSTN•Knowledge of Webex VDI•Support experience in Microsoft Office, Windows, Mac OS, iOS, Android OS•Hands-on experience-Log analysis (PRT/Wireshark/Fiddler/SIP)
Experience
Customer Success Specialist
Mar 2024 — Present
Education
Indira Gandhi National Open University
Post Graduation Diploma, Information Security
RIMT- Institute of Engg. and Technology, Mandi Gobindgarh
Bachelor's of Technology, Computer Science and Engineering
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