Parthraj Salvi
IT Support Specialist @ Community Health Programs (CHP) | Ex-System Analyst @ Needham Bank | M.S. Information Technology – University of Massachusetts Boston | Business Analyst | Data Analyst | Product Management
- Role
- IT Support Specialist at Community Health Programs, Inc.
- Location
- Albany, NY, US
- LinkedIn followers
- 500 followers
About Parthraj Salvi
I am a dedicated professional with a Master\'s in Information Technology from the…
Experience
IT Support Specialist
Community Health Programs, Inc.
May 2025 — Present · Great Barrington, MA, US
Oversee day-to-day IT operations across multiple clinical and administrative sites, ensuring secure, compliant, and high-uptime technology services for 300+ endpoints.•Manage Microsoft 365 & on-premises Active Directory environments, including user lifecycle, security policies, and access control, streamlining account provisioning and deprovisioning.•Design, build, and maintain automation workflows in Microsoft Power Automate & SharePoint, reducing processing times by 30–40% for key clinical and administrative processes.•Co-lead multi-site network upgrade projects (Cisco Meraki), coordinating with vendors and engineering teams to deliver seamless cutovers with zero unplanned downtime.•Administer and optimize enterprise collaboration tools (Teams, SharePoint, OneDrive), improving adoption and reducing licensing waste by 15%.•Provide tier-2/3 technical support for clinical applications (Expanse, Athena, Dexis and Hillrom EKG), resolving escalations quickly to minimize impact on patient care.•Manage endpoint security and compliance, including MFA, SSPR, and device policy enforcement, strengthening security posture across the organization.•Serve as primary liaison with external IT partners, coordinating schedules, site access, and technical validation for infrastructure and software projects.•Conduct IT onboarding & offboarding from hardware imaging and software deployment to staff training, ensuring smooth transitions for all employees.•Maintain asset inventory in NinjaOne, tracking hardware lifecycle and ensuring accurate audit readiness for compliance.
Education
SIT- Symbiosis Institute of Technology
B.Tech Computer Science, Computer Science
UMass Boston
Master of Science - MS, Information Technology
Mithibai College
High School Diploma, Junior High/Intermediate/Middle School Education and Teaching
2016 — 2018
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