Parth Kumar Jha

About Parth Kumar Jha

Senior Backend Engineer with 9+ years of experience designing, building, and operating scalable, high-availability backend platforms for enterprise and consumer products. I specialize in Java-based microservices, distributed systems, and cloud-native architectures on AWS. Over the years, I’ve worked on backend systems handling millions of requests, focusing on scalability, reliability, latency optimization, and developer productivity.At Cisco, I work on a large-scale cloud contact center platform where I own backend services end-to-end — from system design and API contracts to production deployments. I’ve led platform initiatives such as container runtime migrations, onboarding automation, and high-throughput synchronization services that significantly reduced latency and operational overhead.Previously, I contributed to migrating large financial platforms from monolithic architectures to microservices on AWS, and worked as a founding backend engineer for a mobile engagement platform handling 2M+ queries with strict low-latency requirements.I enjoy solving complex backend problems, designing resilient systems, and collaborating with product, SRE, and platform teams to build reliable systems at scale. Core strengths:• Distributed systems & microservices architecture • Java backend development & API design • Cloud-native systems on AWS • Performance optimization, scalability & fault tolerance • Platform & developer productivity engineering Open to Senior Backend / Platform Engineering roles in product-driven, high-scale organizations.

Experience

1. Software Engineer (G8)

   Cisco

   Jan 2022 — Present · Bengaluru, IN

   Key Achievements & Responsibilities:• Senior Backend Engineer for a cloud-based contact center platform serving enterprise customers, built on a multi-tenant, high-availability architecture.• Designed and developed scalable backend services integrating Apple Messages for Business (AMB) to enable omni-channel customer communication.• Owned end-to-end backend design of onboarding and configuration services, reducing customer setup time by approximately 50% through automation and standardization.• Built a high-throughput synchronization service, reducing processing latency by approximately 80% and improving system efficiency under peak load.• Led the migration of container runtime from Docker to Podman, improving security compliance and reducing infrastructure costs.• Implemented and maintained CI/CD pipelines, enabling fully automated deployments and improving release reliability.• Collaborated closely with product, SRE, and QA teams to design, deploy, and operate reliable backend systems at scale.

Education

• Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

  Bachelor’s Degree, Computer Science

• Cathedral Mission High School

  Higher Secondary, Science

Skills

• Spring Data
• Java
• Sql Queries
• C
• Programming
• Spring Aspectj
• Html
• Data Structures
• Git
• Core Java
• Php
• Unix Commands
• Jsp
• Mongodb
• Servlets
• Spring Framework
• Mysql
• Spring Mvc
• Drupal
• Sql
• Maven
• Team Management
• Jee