Partha Chalawagali
- Role
- Director - Digital Product Management (Enterprise Marketing Platforms & Solutions) at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Partha Chalawagali
Self-Motivated, always learning, passionate individual with 16 years of people and…
Experience
Director - Digital Product Management (Enterprise Marketing Platforms & Solutions)
Jul 2018 — Present
Created world class digital products by developing futuristic (future proof) modernization strategy, translated into a multi-year roadmap, aligned with key stakeholders via roadshow and implemented the same. • Built digital products from scratch, right from creating vision/mission, audience interview, creating a strategy, detailed roadmap etc. and all the way to leading 7 colleagues & 5 scrum teams (32 AET resources) to execute the roadmap. With proper focus the products went from zero (on the fly) backlog to 2 years’ worth of product backlog. • Responsible for solution design/management across BU/global markets using the products built. Created process value chains that defines lifecycle of process to aid with solution design. Templatized solution management to demystify future solution designs. • For product execution, began with creation of end-to-end business architecture that meets product strategy, identified/designed/implemented various tools/applications required. • Enhancing customer experience required talking to audience to identify their needs. Performed external benchmarking and hosted workshops with customer advocacy groups to define and deliver best Privacy Customer Experience (UX/UI) for Amex customers on MYCA. • Launched Partner Onboarding Tool where solution managers are configuring solutions via web interface for business partners as opposed to developers developing solutions from scratch for each business partner. • Wearing Regulator/Compliance hat, ideated and implemented Command Center for the product to continuous measure and monitor health of the product. This enabled to monitor 4 aspects, namely partner integrations for data exchange, application health - API/Batch/database/etc, Process health of the product - is process working as designed, Data health of the product. Visual representation of these 4 aspects provide confidence that the product is working efficiently while meeting all regulatory/compliance standards
Education
Cleveland State University
Masters, Electrical Engineering
Skills
- Database Development
- Communication
- Requirements Analysis
- Critical Thinking
- Business Intelligence
- Data Warehousing
- Capability Development
- Credit Cards
- Software Project Management
- Strategy
- Requirements Gathering
- Lean Thinking
- Technical Leadership
- Risk Management
- Strategic Thinking
- Databases
- Programme Governance
- Analytical Skills
- Financial Services
- Sdlc
- Lean Software Development
- Leadership
- Agile Methodologies
- People Skills
- Vendor Management
- Capability Management
- Big Data
- Data Analysis
- Analytics
- Modular Architecture
- Business Analysis
- Design Thinking
- Business Strategy
- Business Process Improvement
- Sql
- Operational Streamlining
- Unix
- Lean Management
- Architecture
- Information Management
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