Partha Sarathi Panda

Sales & Customer Onboarding Executive | IT Sales | Lead Generation & Negotiation | CRM & Customer Success

Role
Technical Support Customer Support Associate (IT Sales) at Wipro
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Partha Sarathi Panda

I am a dynamic Sales and Customer Support professional with almost 3+ years of experience in lead generation, IT sales, and customer success. My expertise lies in converting high-potential prospects into loyal customers, negotiating contracts, and ensuring seamless onboarding experiences.Currently am working at Growth onboard.I have worked at Wipro Limited as a Technical and Customer Support Associate in the past, where I provided software demonstrations and technical guidance to clients.I am proficient in CRM software, key account management, and consultative sales approaches. I excel in relationship building, objection handling, and problem-solving, which allows me to deliver a 98% customer satisfaction rating and resolve 87% of inquiries on the first call.With a MBA in Sales and Marketing (pursuing) from Manipal University and a BSc in IT and Management, I bring a blend of technical expertise and sales acumen. Additionally, I hold certifications in Operations Management, Jira Project Management, and Scrum Master, further strengthening my ability to drive business growth.Let’s connect and explore opportunities to enhance customer experiences and drive sales success!

Experience

  1. Technical Support Customer Support Associate (IT Sales)

    Wipro

    Jul 2021 — Present · Coimbatore, IN

Education

  • Ravenshaw University

    BSc, Information Technology

  • Manipal University Jaipur

    MBA , Sales and Marketing

  • Madnawati Public School - India

    Matriculation

  • Sri Chaitanya College of Education

    12th, Science

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Partha Sarathi Panda — Technical Support Customer Support Associate (IT Sales) at Wipro in Bengaluru, KA, IN | Unifers