Parth Patel
Technical Customer Support Representative @Foundever
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WORK HISTORY
Technical Customer Support Representative @Foundever
ON, CA
Clarify customer concerns, research and evaluate potential solutions, and implement effective resolutions to ensure customer satisfaction.Respond to inquiries by identifying desired information, conducting research, and delivering accurate and relevant solutions.Meet and exceed Quality Assurance standards and key performance metrics.Exhibit a strong work ethic and adaptability to manage multiple priorities in a fast-paced environment.Build and maintain a professional and friendly rapport with customers, ensuring exceptional service delivery.
EDUCATION
University of Windsor
Master's degree, Master of Applied Computing
ALPHA COLLEGE OF ENGG. & TECH., KHATRAJ, KALOL 051
Bachelor of Engineering - BE, Core java and web designing
ABOUT PARTH PATEL
Service Operations & Business Operations Analyst with 3+ years of experience…
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