Parth Dhote

About Parth Dhote

Senior HR Operations & People Services Leader with 10+ years of experience driving large-scale employee services, operational excellence, and customer-centric transformation across APAC.I specialize in building and leading high-performing HR Operations teams across Benefits, Payroll, Time & Attendance, Disability Programs, Exits, Vendor Governance, and Employee Support Shared Services. My career is rooted in optimizing service delivery while improving both business impact and employee experience.Across Amazon, I have: • Led HR service delivery for APAC employees • Reduced HR support volume by 30–45% through automation & self-service • Delivered double-digit cost savings through operational transformation • Improved self-service adoption by 40% • Built strong, scalable teams through coaching, talent development & succession planningWhat I’m known for: Transforming HR operations through technology, process design & Lean methodologies Scaling regional service delivery models for accuracy, compliance & efficiency Managing complex stakeholder groups across APAC, ANZ & global HR teams Driving contact reduction, operational excellence & workflow automation Leading people with empathy, clarity, and customer obsessionI bring a blend of HR domain expertise, customer success mindset, and operational rigor, and I’m passionate about modernizing HR services to support fast-growing, global organizations.

Experience

1. Senior Manager HR Shared Services - Apac

   Amazon

   Jan 2025 — Present

   Employee Benefits, HR Operations, Disability Leaves & Services, Pay Services

Education

• Bangalore University

  Master of Business Administration - MBA, Business Administration and Management, General

  2013 — 2015

• Presidency University Bangalore

  Master of Business Administration, Marketing

• Bangalore University

  Bachelor of Business Administration, Marketing