Parshva Shrimal Jain

About Parshva Shrimal Jain

A great believer in hardworking, looking for an opportunity to render services by utilizing skills for the effective accomplishment of the organization\'s objectives, and to have professional growth by doing, giving, and getting the best from the industry. To perform the responsibilities assigned to me faithfully and enthusiastically. And also aspire to take a challenging position and be a part of an efficient, winning team and serve in an organization that offers challenging tasks and where the constant up gradation of knowledge, multifaceted growth of the organization, and self as a part of the system is possible.

Experience

1. Customer Success Associate

   Ginesys

   Jan 2023 — Present

   My job entails proactively engaging with customers and 1. Ensuring expansion of product adoption and use across the customer\'s organization. Maximize customer satisfaction and retention. Developing day-to-day working relationships with clients. Provide proactive consultation to the customers to help them achieve and exceed their goals. Working with different teams to look for ways to constantly improve and also benefit the institutes. Identifying customers who can act as referrals for our product. Cross-Selling & Upselling to achieve the portfolio target & growth quota. Driving Renewals, and managing Payment collections. Also involved in pre-sales activities and mapping functional queries.

Education

• INSTITUTE OF MANAGEMENT STUDIES, DAVV, INDORE

  Master of Business Administration - MBA, E-Commerce/Electronic Commerce

• Shri Vaishnav Institute of Management, Indore

  Bachelor of Business Administration - BBA, Finance