Parshant Sharma
Business development executive at Zaakpay
- Role
- Business Development Executive at Zaakpay
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Parshant Sharma
Experienced Sales & Business Development Professional with a proven track record in the…
Experience
Business Development Executive
Apr 2024 — Present · Gurugram, IN
Onboarded new merchants across diverse industries, ensuring smooth integration with Zaakpay Payment Gateway, enhancing user experience and business growth.• Revived non-transacting merchants by rebuilding trust, driving re-engagement with personalized support, and ensuring long-term satisfaction.• Managed the end-to-end onboarding process, ensuring seamless transition from initial setup to live transactions for new merchants.• Drove growth by farming existing accounts, boosting Zaakpay’s share of overall GMV through targeted upselling and relationship management.• Cultivated and maintained strong, lasting relationships with merchants, offering continuous support to ensure high satisfaction levels.• Filtered, analyzed, and generated high-quality leads, collaborating with the sales team to maximize conversion opportunities.• Developed and implemented tailored onboarding strategies, addressing both technical and business needs for smooth merchant integration.• Worked cross-functionally with Compliance, Sales, and Tech Support teams to resolve challenges during onboarding and ensure timely completion.• Conducted regular follow-ups with existing merchants, identifying upselling opportunities and optimizing their payment processing solutions.• Monitored merchant performance and provided actionable insights to enhance transaction volumes, conversion rates, and overall customer satisfaction.• Streamlined data processes to ensure accurate merchant records and improved internal reporting, enabling more effective decision-making.• Trained and mentored junior team members on best practices for onboarding, lead generation, and customer engagement, boosting overall team productivity.• Ensured compliance and risk management throughout the onboarding process by working closely with the compliance team to meet all legal and regulatory requirements.
Education
Indian Institute of Hotel Management
Advance diploma
2015 — 2017
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