Parsepu Othniel Gospel
Front Office Supervisor | Customer Service Representatives | Front Desk Staff
- Role
- Front Office Supervisor at ITC Hotels Limited
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Parsepu Othniel Gospel
Dedicated Front Office Supervisor with over 2 years of experience in luxury hospitality, specialising in guest relations and operational excellence. Proficient in managing reservations, check-in/out procedures, and billing systems to ensure seamless guest experiences. Skilled in handling VIP requests, resolving guest complaints with empathy, and coordinating with cross-functional teams. Strong background in concierge services, local area expertise, and promoting loyalty programs. Recognised for leadership in event coordination and upholding high service standards. Experienced in using Opera PMS, Opera Cloud, and familiar with IDS PMS. A fluent communicator committed to creating welcoming environments for diverse guests.
Experience
Front Office Supervisor
Jul 2025 — Present · Hyderabad, IN
Education
Institute of Hotel Management Ihm
Bachelors Degree, Hospitality Administrationmanagement
2020 — 2023
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