Cathy Parry
Director, People & Culture HR Operations @TELUS
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WORK HISTORY
Director, People & Culture HR Operations @TELUS
CA
lead a remote team of 48 HR operational professionals responsible for strategic direction and delivery of payroll, benefits, financial and systems deliverables~ SAP HCM and Self-Serve Portal systems delivery to support our programs and processes~ responsible for compliance for internal and external audit purposes, government agencies and SOX~ biweekly, monthly and quarterly payroll and benefits execution for team members; value of $2.4B~ management of portfolio people budget of $4.2M~ seamless delivery of our HR products and services, to exceed our customers expectationsAccomplishments to-date: reduction of 17%of team to contribute to EBITDA savings; key process and resource identification, including risk reduction plan creation; team engagement of 91%Current focus: succession planning, key process risk reductions, team development; building profile awareness with senior leaders; improving the customer self-serve experience; everyday innovation; systems roadmap; team member journey enhancements; improving the team member digital experience; creating time and focus
EDUCATION
University of Toronto - Rotman School of Management
Advanced Program in Human Resources Management, Strategic Human Resources
Seneca Polytechnic
Certificate, Human Resources Management
National Payroll Institute (formerly the Canadian Payroll Association)
PLP Designation, Payroll and Accounting
Humber College
Diploma, Business Administration
World at Work
Certified Benefits Professional, Benefits Management
SKILLS
ABOUT CATHY PARRY
A seasoned technical HR leader, with 25+ years of expertise, who strikes an appropriate balance between strategic and operational development and delivery. Works well under pressure in a constantly changing environment, managing multiple portfolios, projects and deliverables. Able to link strategic programs and initiatives to people and business strategies, driving business value and positive impact to customers. A trusted, authentic, transparent and compelling communicator who builds relationships easily. Highly regarded for leadership of large teams, operational efficiency and execution and change management skills.Program Management | Strategy & Operational Development & Execution | Leadership | Project Management | Large Complex HR System Implementations | Leadership | Employee Service Centres | HR Operations | Pay & Benefits | SAP HCM | SuccessFactors | Team Member Privacy | Technical HR
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