Paromita Dasgupta
Product Support Engineer L2 @Jumio Corporation
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WORK HISTORY
Product Support Engineer L2 @Jumio Corporation
IN
EDUCATION
Subhas Bose Institute of Hotel Management
Bachelor of Business Administration - BBA, Hospitality Administration/Management
SKILLS
ABOUT PAROMITA DASGUPTA
Current Product Support Engineer at Jumio | 8 Years of Technical Expertise | Aspiring Cloud & Network AdministratorWith 8 years of experience in the tech industry, I have evolved from foundational IT support to specialized Product Engineering. My journey has been defined by solving complex technical challenges and optimizing user experiences at scale.Currently, at Jumio, I serve as a Product Support Engineer, leveraging a deep technical background to bridge the gap between complex products and customer success. My career path includes impactful roles at Zenoti, Verizon, OnProcess Technology, and Tech Mahindra, giving me a 360-degree view of IT infrastructure and enterprise support.Core Areas of Expertise:Product Support Engineering: Troubleshooting high-stakes SaaS environments.IT Operations: Extensive background in Helpdesk and Technical Support.Future Focus: Actively pivoting toward Networking, Cloud Computing, and Network Administration.I am a firm believer in continuous growth—both as a professional and a person. I am now looking to channel my 8 years of experience into a challenging role within the Cloud/Networking space where I can contribute to robust infrastructure and innovative technical solutions.
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