Parneet Kaur

Operations Supervisor @Compass Group Canada

North York, ON, CA

Supporting Operations in supervising and managing the retail food service units.Effectively plan and delegate work assignments for the Unionized staff handling activities on the shopfloor.Supervising the production of food items in accordance with the HACCP plan and in compliance with the policies and procedures of compass group Canada.Communicating Effectively with the internal and external stakeholders to achieve an excellence in customer service.Ensuring safe handling of cash as per cash handling policy, and submitting safe counts, daily cash reports and readings.Entering Daily sales and updating purchasing tool for the forecasting.Operating POS (Point of sales) system and well versed with financial activities. Training the associates for the production, preparation, cashing and for cleaning activities as per Compass Quality standards and WHIMS standardsMaintaining and submitting weekly inventories, sales revenue and labor and food cost, resolving labor relation issues.Reporting on audit performance (e.g. Investigate QA audit failures, initiate corrective action)Communicating with the café patrons effectively and positively and solving their issues promptly.Ensuring the strict compliance to the compass quality assurance, health and safety programs and standards, occupational health and safety act and WHIMS regulations.Coordinating and facilitating public health inspection, internal audits, quality assurance audits, HACCP audits and reporting incidents to the head office through ORIGAMI.Ensuring the HACCP standards are properly followed in the food preparation process.

Conestoga College

Ontario college Graduate, Process quality engineering

DAV College,Jalandhar

Bachelor's degree, Biotechnology

Guru Nanak Dev University

Master's degree, Food Science and Technology

Fanshawe College

Operations Management, Business Administration, Management and Operations