Parmod Athi
Senior Consultant @Coforge
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WORK HISTORY
Senior Consultant @Coforge
London, GB
Working with organisations delivering technology and platform change programmes in complex operational environments, helping bring structure to delivery where enterprise systems, teams and stakeholders need to align.Recent engagements have included platform change, system integration and data analysis work across regulated industries including insurance and rail.Client engagement with Tokio Marine HCC involved supporting analysis and delivery work across data and finance systems within a large insurance environment.A significant part of the work involved analysing SQL queries, reviewing technical documentation and working with engineers and system owners to understand how financial and operational data moved across multiple systems. This helped teams identify issues in data processing and reconciliation.Key areas of the work included:• Analysis of SQL queries and data transformation logic• Review of technical documentation and system processing flows• Collaboration with engineering and business stakeholdersClient engagement with Beacon Rail Leasing involved supporting technology change following the acquisition of a rail leasing business. The work formed part of a wider integration programme bringing operational systems and processes into a single environment.This included integrating HR systems and payroll providers across several European jurisdictions while introducing a document management platform for the organisation.Key areas of the work included:• Integration of HR systems and payroll providers across multiple European jurisdictions• Introduction of a document management platform using NetDocuments• Coordination across HR, finance, legal and technology stakeholders
EDUCATION
University of Leeds
Master's degree, Health/Health Care Administration/Management
University of Bradford
Bachelor of Science (BS), Industrial Technology
UCL
Master of Science (MSc), Telecommunications Engineering
SKILLS
ABOUT PARMOD ATHI
What I work on• Technology transformation programmes• Enterprise platform modernisation• System and platform integration• Delivering complex change in operational environmentsMy career has largely involved helping organisations deliver technology change where systems, people and operational factors all need to come together. These are usually environments where the work is complex, there are a lot of stakeholders involved, and things rarely move in a straight line.I currently work with Coforge supporting clients delivering technology and platform change programmes. The work tends to sit between architecture, delivery and organisational change, helping programmes move forward when systems, teams and priorities need to align.Before that I worked on the programme at the Post Office responsible for replacing the retail and banking and insurance services that will be offered on the organisation’s new counter terminal platform. The work involved coordinating product and feature teams delivering services onto the new terminal environment and introducing modern engineering practices such as cloud-native services, APIs and microservices.Prior to that I joined The Big Issue where I was asked to deliver, within six months, a new digital publication platform Alongside launching the platform I led the introduction of a new digital marketing stack and supplier ecosystem. During this time we also migrated infrastructure to the cloud, supported a Salesforce change programme and transitioned technology support to a managed service provider.Earlier in my career I joined BT as a graduate and spent time working across several parts of the organisation. Over time I found myself increasingly drawn to the more complex programmes where there were a lot of moving parts and different stakeholder groups involved.Within BT Consumer I led the digital delivery function supporting an initiative developed in partnership with EE to reintroduce BT Retail services into physical stores. I also led delivery of digital sales and service capabilities supporting mobile products used across online channels and by contact centre agents. The platforms we supported handled a significant share of BT’s consumer sales activity.Across these roles I’ve built and worked with strong teams and spent a lot of time working across technology, operations and business leadership. I enjoy working on programmes where things are not always straightforward and where bringing structure and clarity to complex situations makes a real difference.
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