Parminder Singh
Territory Manager @ Razorpay
- Role
- Territory Manager at Razorpay
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Parminder Singh
Experienced Area Sales & Service Manager with a demonstrated history of working in the POS, ATM, Kiosk, computer hardware industry. Skilled in Service Delivery, Customer Service, Technical Support, Channel Partners, AMC Revenue, Business Development and Key Account Management. Strong support professional graduated from Suresh Gyan Vihar University.
Experience
Territory Manager
Jun 2023 — Present · Jaipur, IN
Provided detailed reports, updating Field Operations on project progress\\\\nand compliance.\\\\nPlan, Coordinate, Schedule, Track and execute different Products\\\\nInstallation, De-installation, Activities (Shifting, Patch updates, Hotfixes)\\\\nTechnical Workshops at to educate operations & FLM, for ensuring proper\\\\nfunctionality & maximum uptime for delivering the best of\\\\nsupport/services.\\\\nVendor management – Oversee Vendors Coordinator, Calls allocated to\\\\nthe vendors in the regions are\\\\ncompleted within the defined TAT & Process adherence (test\\\\ntransaction/training etc).\\\\nEscalation management – Prompt response on mails & reverts on\\\\ncalls/messages by the stakeholders.\\\\nAccurately tracked and documented work productions, providing detailed\\\\nbreakdowns of daily tasks.\\\\nProactively trained and mentored junior team members, providing\\\\nconstructive feedback to maximise team efficiency.\\\\nDelivered reports to Seniors on detail project updates and likely\\\\ncompletion dates, noting delays and reasons for occurrence.\\\\nCoordinated cost-effective solutions across teams, significantly reducing\\\\nproduction errors.\\\\nDeveloped and implemented comprehensive preventive maintenance\\\\nprogramme.\\\\nSupported delivery network consisting of distribution centres.\\\\nUpdated customers and interdepartmental employees on critical\\\\nshipments upon request.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
The Board of Senior Secondary & Technology, New Delhi
Diploma, Computer Hardware Technology/Technician
2010 — 2013
Suresh Gyan Vihar University
Bachelor of Arts - BA, Arts, General
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