Parminder Brar
Business Operations Head @ EdGlobal Academy | MBA in International Business
- Role
- Head of Business Operations at Ed Global Academy
- Location
- Casper, WY, US
- LinkedIn followers
- 500 followers
About Parminder Brar
EdGlobal Academy relies on over four years of expertise in sales, operations, and process…
Experience
Head of Business Operations
May 2025 — Present · US
Head of Business Operations | EdTech & Learning PlatformsDriving operational excellence and growth in fast-paced EdTech environments. Experienced in scaling learning platforms, streamlining operations, and enhancing learner experiences through technology, data insights, and cross-functional leadership.Highlights & Achievements:Scaled operations to support global learners via workflow automation and process optimization.Reduced student dropout by 35% with data-driven retention programs and proactive support.Launched 30+ academic programs in collaboration with top-tier university partners.Cut support response time by 60% through CRM enhancements and automation.Achieved 3x revenue growth by aligning operations with marketing and sales strategies.Core Expertise:Operations Management · LMS Administration · Academic Program Management · Process Automation · Student Enrollment & Retention · CRM Implementation · Vendor & Partner Management · Data Analytics · Strategic Planning · Team Leadership · Cross-Functional Collaboration · EdTech Growth StrategiesCore Responsibilities:Led end-to-end operations for LMS platforms, student enrollment, and course delivery.Drove cross-functional coordination with academic, tech, and marketing teams.Optimized workflows to improve learner onboarding, retention, and support.Oversaw program implementation, vendor partnerships, and compliance readiness.Monitored KPIs across engagement, revenue, and student success metrics. Key Achievements:Scaled operations to support global learners through workflow automation.Reduced student dropout by 35% via data-driven interventions and support systems.Launched 30+ academic programs with top-tier university partners.Cut support response time by 60% through automation and CRM enhancements.Drove 3x revenue growth in one year by aligning ops with marketing and sales.
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