Parmender Singh
Manager - Global Technology Infrastructure at Sutherland Global Services
- Role
- Manager - Global Technology Infrastructure at Sutherland
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Parmender Singh
Over 12+ year of experience in the areas of different type of Contact Center Technologies…
Experience
Manager - Global Technology Infrastructure
Aug 2008 — Present · Mumbai, IN
Education
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
PGDCA, Computer Application
2000 — 2001
Punjab Technical University
Msc., Information Technology
2001 — 2003
CISCO Certifications Authority
CCNA, Networking
2006 — 2006
Maharshi Dayanand Sarswati University
Bsc, Biology
1998 — 2000
Punjab Technical University
Master of Science, Information Technology
Skills
- Mis
- Project Planning
- Ccna
- Itil
- Cisco
- Routers
- Genesys
- Cisco Call Manager
- Voip
- Switches
- Ccnp
- Cisco Technologies
- Call Centers
- Operating Systems
- Technical Support
- Crm
- Troubleshooting
- Xp
- Team Management
- Microsoft Sql Server
- Databases
- Service Delivery
- Sla
- Avaya
- Vendor Management
- Bpo
- IT Service Management
- Incident Management
- Transition Management
- Customer Relationship Management (Crm)
- Service-Level Agreements (Sla)
- Networking
- Contact Centers
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