Parmender Kumar
Versatile Business Analyst | Focused on Enhancing Business Processes, Driving Innovation & Creating Value.
- Role
- Business Analyst at Impact Tech Solutions
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Mar 2022 — Present
Experienced Business Analyst with a proven track record of leading strategic engagement with stakeholders through 50+ meetings and facilitating 30+ Joint Application Development (JAD) sessions, enhancing collaboration and driving project success. Skilled in authoring over 20 Business and Functional Requirement Documents (BRDs, FRDs), 50+ Use Cases, and User Stories to ensure precise, stakeholder-aligned documentation.Adept at managing project workflows and issue resolution with tools like JIRA, overseeing 100+ issues and 15+ change requests, improving team productivity and reducing disruptions. Demonstrated success in Agile and Waterfall methodologies, contributing to 50+ Scrum ceremonies and achieving a 95% test case pass rate.Expert in designing and refining user experience through 30+ wireframes and prototypes, and creating 15+ user manuals to support ongoing user engagement. Proven ability to drive 20% improvement in user satisfaction and 90% on-time project delivery by defining clear workflows and acceptance criteria.
Education
Indira Gandhi National Open University
Bachelor of Arts
2019 — 2023
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