Parmeet Singh
Alliances Manager driving client relations and customer satisfaction.
- Role
- Alliances Manager at STORY Experiences Pvt. Ltd.
- Location
- North Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Parmeet Singh
With over 7 years of experience in sales and client relations, I currently serve as an Alliances Manager at STORY EXPERIENCES PVT LTD. My role focuses on fostering long-term partnerships, identifying key business opportunities, and ensuring the seamless execution of programs with a focus on profitability. I specialize in client services and customer satisfaction, consistently delivering results that align with organizational objectives. My work is driven by a commitment to building and maintaining strategic relationships with prominent partners, negotiating mutually beneficial agreements, and contributing to business growth. By leveraging my expertise in client relations and customer satisfaction, I aim to create value for both our partners and our organization.
Experience
Alliances Manager
Jul 2021 — Present · Delhi, IN
Prospected for potential new clients and turned them into avenues of business• Built long term partnerships with the most prospective clients and measured the performance and results• Responsible for designing and managing end to end program along with P/L, generate additional revenue & support in new business developments• Worked closely with senior stakeholders on achieving business growth targets• Identified prominent and trending partners in a category and pitch our partnership to integrate• Handled monthly redemption of points of value INR 2.5cr +• Negotiated attractive partnership deals and ensured mutually beneficial partnership terms that are in line with business objectives and strategy• Developed recommendations for benefits and established procedures for implementations, internal and vendor communication & tracking• Responsible for driving process improvements within the guard rails of cost, quality, speed, reliability and experience• Found repeated issues, tracked support tickets related to vendor issues and helping our team in getting timely resolutions and presented vendor reports and details to management• Handled and oversee all the travel bookings and arrangements
Education
Guru Gobind Singh Indraprastha University
Bachelor of Business Administration (BBA), Banking and Insurance, Marketing
2013 — 2016
Sri Sri University
Master of Business Administration (M.B.A.), Marketing and Operations
2016 — 2018
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