Parker Phipps
Customer Account Analyst
- Role
- Customer Account Analyst at Nestlé
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Parker Phipps
Results-driven Customer Account Analyst with over 7 years of experience in sales and…
Experience
Customer Account Analyst
Feb 2020 — Present · Loveland, OH, US
Overview• Managed forecasting for all Nestle Coffee products, with accuracy within five percent on both one- and three-month locked forecasts• Conducted account reviews to identify promotional effectiveness maximizing revenue, while staying within set guardrails and budgeted trade spend thresholds• Worked cross-functionally with E-commerce and Category team members to drive growth and make innovative decisions on both new items and existing distribution.• Analyzed sales data and market trends to develop strategic plans for retention and growth within portfolioTeams & Special ProjectsKroger, Harris Teeter, Vitacost09/2022 – Current• Prepared and presented weekly updates and reports to senior leadership, highlighting key performance metrics to internal stakeholders• Managed customer relationships by providing performance updates, key event dates, new item performance, and LTO sell-through, while upselling seasonal displays• Developed plans growing the Harris Teeter account, growing six percent in sales and minimizing trade spend by five percent on average yearly• Partnered with the buyer and lead initiative to improve warehouse and store inventory, reducing outdated reclaim product by sixty-five percent in the first year, greatly improving customer relationshipC & S Wholesalers, Ahold/Delhaize, Drug & Dollar Channel02/2020 – 12/2022 • Lead internal team to manage Ahold’s transition of an indirect customer from C&S, to a direct fulfillment customer.• Streamlined end-to-end forecasting process of C&S, improving forecast accuracy on C&S by thirty percent
Education
KINGS HIGH SCHOOL
High School Diploma
2009 — 2013
University of Cincinnati, Carl H. Lindner College of Business
Bachelor of Business Administration, International Business and Finance
University of Cincinnati Carl H. Lindner College of Business
Bachelor's degree, Finance, General
Skills
- Time Management
- Microsoft Office
- Teamwork
- Leadership
- Social Media
- Event Planning
- Communication
- Microsoft Excel
- Powerpoint
- Social Networking
- Microsoft Word
- Catering
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