Paritosh Mishra
Vice President Operations at Synchrony
- Role
- Vice President Operations at Synchrony
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Paritosh Mishra
Operations / Productivity Planning and Implementation: •Manage high Customer…
Experience
Vice President Operations
Nov 2017 — Present · Hyderabad, IN
Customer Solutions lead for Hyderabad- Span of ~1300 employees including AVP\'s, managers and team members- L2 Process owner for 7 L3\'s ( Credit balance refunds, Promo corrections, Mail handling, Payment reallocation, Account Maintenance, Mail handling and outbound acknowledgement) Lead the Great Places To Work initiative for the site- Lead APEN+- Asian Professional Employees Network for the site- Member of Internal Complaints committee,CSR panel etc
Education
Osmania University
MBA, Marketing and Human Resource Management
1999 — 2001
Skills
- Bpo
- Strategy
- Customer Satisfaction
- Training
- Human Resources
- Process Improvement
- Operations Management
- Six Sigma
- Outsourcing
- Business Development
- Team Management
- Vendor Management
- Coaching
- Operational Excellence
- Leadership
- Performance Management
- Crm
- Management
- Team Leadership
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