Pari Pandya
Value Driven Transformative Leader
- Role
- Executive Advisor, Technology & Ai Strategy at EXL
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Pari Pandya
Technology transformation executive with 20+ years of experience leading large-scale enterprise change across telecommunications, digital platforms, and customer-facing ecosystems. Currently serving as Vice President of Technology Transformation at Optimum, leading major technology investments across OSS, BSS, contact centers, platform infrastructure, and Generative AI to modernize operations, elevate customer experience, and enable scalable growth.Previously, as Director of Technology within the Chief Information Office at AT & T, I owned the enterprise program for ServiceNow value realization, governance, and strategic planning, driving measurable outcomes through disciplined execution and innovation. Throughout my career, I have leveraged PaaS, SaaS, data platforms, machine learning, and AI to deliver transformation initiatives focused on customer experience, process optimization, operational efficiency, and revenue growth.My leadership style blends strategic vision with hands-on execution, grounded in a deep belief that sustainable transformation happens at the intersection of technology, people, and outcomes. I am passionate about building high-performing teams, developing future leaders, and creating environments where innovation thrives.A Rutgers University (New Brunswick) alumnus, I am recognized as a thought leader and multiplier—someone who fosters collaboration, accelerates change, and consistently translates complex technology investments into real business value.
Experience
Executive Advisor, Technology & Ai Strategy
Mar 2026 — Present · Dallas, TX, US
Education
Rutgers University
Bachelor of Science (B.S.)
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