Parish Raut

About Parish Raut

ITIL Practitioner with 15 years of experience is various roles in IT Service management…

Experience

1. Change and Transition Manager

   Infosys

   Dec 2013 — Present · Pune, IN

   Change ManagementManage Change Requests from creation through to implementation.Perform Impact analysis Ensure all plans run smoothly and are practically.Review changes, Test and Back out plans at appropriate levels are provided with every change to ensure operational efficiency. Ensure all the changes follow the Change Management Process to Identifying change opportunities. Make appropriate changes if necessary and advise the requester about proper procedure.Create CAB meeting agenda and chair CAB meeting for review of critical changes.Track and monitor all related change requests & Auditing of RFC as per Global CM Process.Planning all changes through stakeholder engagement, analysis and participation till Providing updates and progress reports to senior manager within Change Management processesDeal with internal and external stakeholders across all levels of the business and various departments.Migration - Service Transitioning and integrationWorked on Migration project for client. Transitioning services from Mainframe to Digital platform. Define and manage functional work plan reviews, cross-functional collaborations, issue management, determining risks involved, Impact analysis, client environment assessment and generate workbook reports.Creating Statement of Work for all the infrastructure provisioning migration projects.Deal with internal and external stakeholders.Make sure all project resources are available to deliver planned tasks across the projectScheduling & Driving weekly/Monthly project progress calls with clients.Implement and test is Non prod environment, check functionality, eradicate issues, implement in production, Post review and signoff.Raising Changes and working on them. Rasing Incidents wherever required and doing RCA for a particular defect observed.Analyzing Processes, People and Tools, identifying Gaps and developing improvement plan.Documenting issues and solutions that came across in migration.

Education

• Sudarshan College of Management and Research - Distance education

  Bachelor's degree

• Dr. D Y Patil Vidyapeeth - Centre for Online Learning

  Master of Business Administration - MBA

Skills

• Troubleshooting
• IT Management
• Cluster
• Service Management
• Dns
• Active Directory
• Software Installation
• IT Operations
• Vmware
• Data Center
• Virtualization
• IT Service Management
• Hardware
• Dhcp
• Sccm
• Change Management
• Networking
• Switches
• Service Delivery
• System Administration
• Vendor Management
• Disaster Recovery
• Hp
• Incident Management
• Servers
• Storage
• Operating Systems
• Infrastructure
• Itil
• Software Documentation